Downloads
If you’ve recently bought a new PC or laptop you’ll need to re-install your modem software before you can re-connect to your broadband service. You may also need to download our modem software if you have lost or damaged your original Pipex Broadband CD. You can use this page to download the latest software and user guides to get you back online as soon as possible.
Please select the appropriate driver/user guide from the list below:
Microsoft Windows Drivers
| Device | Name | Description | Operating System | Download |
SpeedTouch 330 USB Modem   |
PPPoA 0-38 8Mb | Standard Installation Driver for Windows. | PC: Windows 98SE, ME, 2000 Pro or XP. |  |
| SpeedTouch 330 USB Modem |
Vista41c | Windows Vista Driver. | PC: Windows Vista | |
| SpeedTouch 330 USB Modem |
UK3012 Extended | Extended Reach Driver. | PC: Windows 98SE, ME, 2000 Pro or XP. | |
Apple Mac Drivers
| Device | Name | Description | Operating System | Download |
| SpeedTouch 330 USB Modem |
OSX_10_4_full | Standard Installation Driver for MAC OS. | MAC: OS 10.4 (Tiger) | |
| SpeedTouch 330 USB Modem |
OSX_PPPoA_0-38 | Standard Installation Driver for MAC OS. | MAC: OS 10.1 to 10.3 | |
| SpeedTouch 330 USB Modem |
Classic301 | Standard Installation Driver for MAC OS. | MAC: OS 8 & 9 | |
User Guides
| Device | Description | Download |
| SpeedTouch 330 USB Modem |
Installation & User Guide for the 330 USB Modem. | |
SpeedTouch 576/585 Wireless Ethernet Router  |
Installation & User Guide for the 576/585 Wireless Ethernet Router. | |
SpeedTouch 510 Ethernet Modem  |
Installation & User Guide for the 510 Ethernet Modem. | |
Please Note: There is no specific user guide available for the SpeedTouch 576 Wireless Ethernet Router. Please use the above SpeedTouch 585 user guide which covers the majority of the issues relating to the SpeedTouch 576 model.
Known Issues
| Device | Description | Operating System | Download* |
| SpeedTouch 330 USB Modem |
Walkthrough to resolve a known issue with Windows Vista Driver Installation. | PC: Windows Vista. | |
*You will need to have the Adobe Acrobat Reader installed. Need Adobe Acrobat Reader? Download it now.
For further information please visit the support section of the Thompson website http://www.thomson-broadband.co.uk.