Codes of Practice
Sales and Marketing Code of Practice
This Code outlines the commitments made by Pipex regarding the way we sell and market our services.
This Code of Practice has been established to inform customers of their relationship with Pipex.
This sets out how a customer would be able to issue a complaint if their service has a problem.
Pipex Homecall NTS and PRS Code of Practice
This Code is established to inform customers about prices of calls to Number Translation Services (NTS) and Premium Rate Services (PRS) together with information about how we help our customers with complaints or enquiries about NTS and PRS.
This document sets out how a customer would go about transferring their broadband service using the Broadband Migration Process.